Troubleshooting Help

Need Assistance? We’re Here to Help! If you’re experiencing issues that weren’t resolved by our troubleshooting tips in the user manual, don’t worry! Our support team is ready to assist you. You can reach us through the following channels:

When you contact us, please include details about your issue. To speed up the process, upload a picture of your chiller’s nameplate and a video of the problem.

Our team is dedicated to providing prompt support and aims to address your concern by the end of the day (Monday to Friday).