Terms of Service

Overview

This website is operated by Revive Plunge. Throughout the site, the terms “we”, “us”, and “our” refer to Revive Plunge, operated by Culgoan Investments LLC. Revive Plunge offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all of these Terms, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.

1. Acceptance of Terms

By accessing this website or purchasing products from Revive Plunge, you agree to be bound by these Terms of Service and all policies referenced herein.

If you do not agree with any portion of these Terms, you should not use this website or purchase products from Revive Plunge.

2. Eligibility

By using this website, you represent that you are at least the age of majority in your jurisdiction of residence.

You agree not to use our products or services for any illegal or unauthorized purpose.

3. Policy Incorporation

By purchasing from Revive Plunge, you agree to these Terms of Service and all additional policies referenced on this website, including but not limited to:

  • Shipping & Delivery Policy

  • Returns, Refunds & Cancellations Policy

  • Warranty Policy

  • Privacy Policy

These policies are incorporated into these Terms of Service by reference and form part of the agreement between you and Revive Plunge.

4. Products and Services

All product descriptions, pricing, and availability are subject to change at any time without notice.

We reserve the right to limit or refuse orders at our sole discretion, including orders that appear to be placed by resellers or distributors.

5. Orders and Billing

We reserve the right to refuse or cancel any order you place with us.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

If an order is canceled or modified, we may attempt to notify you using the contact information provided at checkout.

6. Installation and Customer Responsibilities

Customers are responsible for ensuring that the installation environment and infrastructure meet the requirements outlined in product documentation.

This includes, but is not limited to:

  • electrical supply and outlets

  • water supply

  • structural support and placement surfaces

  • access for delivery and installation

Revive Plunge is not responsible for issues arising from improper installation, inadequate infrastructure, or failure to follow installation instructions.

Even where assembly assistance is provided, customers remain responsible for ensuring that electrical and water connections meet all applicable safety requirements and local codes.

7. Product Use Disclaimer

Revive Plunge products are intended for general wellness and recreational purposes and are not medical devices.

Cold exposure, heat exposure, and similar wellness practices carry inherent risks. Customers should consult a qualified medical professional before using any wellness equipment, particularly if they have underlying health conditions, are pregnant, or are unsure about their physical ability to safely participate.

Use of Revive Plunge products is voluntary and at the user’s own risk. Revive Plunge shall not be responsible for injuries, health complications, or other outcomes resulting from the use or misuse of its products.

8. Third-Party Services and Tools

Certain services, tools, or products may involve third-party providers such as shipping carriers, payment processors, or extended warranty partners.

Revive Plunge is not responsible for the performance or actions of third-party providers and does not guarantee the availability or performance of third-party services.

9. Website Accuracy

We strive to ensure that information on our website is accurate and up to date. However, we do not guarantee that all content is free from typographical errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, or cancel orders if information on the website is inaccurate at any time without prior notice.

10. Prohibited Uses

You may not use this website or its content:

  • for unlawful purposes

  • to violate any laws or regulations

  • to infringe upon intellectual property rights

  • to transmit malicious software or harmful code

  • to collect personal information of other users

  • to interfere with the security or operation of the website

We reserve the right to terminate access to our website for violations of these terms.

11. Limitation of Liability

To the maximum extent permitted by law, Revive Plunge, Culgoan Investments LLC, and their officers, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • use or inability to use our products or website

  • delays in shipping or delivery

  • improper installation or misuse of products

  • loss of profits, revenue, or business opportunities

In jurisdictions that do not allow limitations of liability, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Revive Plunge, Culgoan Investments LLC, and their officers, employees, contractors, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms or misuse of our products.

13. Chargebacks and Payment Disputes

Customers agree to contact Revive Plunge to resolve any concerns before initiating a chargeback or payment dispute.

If a chargeback is initiated for a product that has been delivered, ownership of the product may revert to Revive Plunge and Revive reserves the right to recover the product.

14. Force Majeure

Revive Plunge shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

  • natural disasters

  • labor disputes

  • transportation disruptions

  • supplier shortages

  • governmental actions

  • public health emergencies

15. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or the purchase or use of Revive Plunge products shall first be attempted to be resolved through good-faith discussions between the parties.

If the dispute cannot be resolved informally, it shall be resolved through binding arbitration rather than in court, except where prohibited by law.

Customers waive the right to participate in class-action lawsuits or class-wide arbitration against Revive Plunge.

16. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

17. Governing Law

These Terms of Service and any agreements for products or services provided by Revive Plunge shall be governed by and construed in accordance with the laws of the State of Texas, United States.

18. Changes to Terms

Revive Plunge reserves the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.

Your continued use of the website following any changes constitutes acceptance of those changes.

19. Contact Information

Questions about these Terms of Service may be directed to:

Revive Plunge
sales@reviveplunge.com

(512) 277-3492